Check Your Microsoft Accountįirst, you sign in to the Xbox app with your Xbox account. In the example above, Watch Dogs 2 is down, so I wouldn’t be able to play it outside or within Xbox Game Pass. If the servers are down, there’s no option other than waiting until it works. If there’re, they could be widespread or specific to a game like so: The site will show you if the servers are running or if there’re any limitations. You can access their support site to see its state. The first solution is to check the Xbox Servers.
Alternatively, you can go straight to the fix you think you need. You can try each one until you find the one that works. Let’s run down through the fixes for Xbox Game Pass on Windows.
Re-Instal Gaming Services Through the Power Shell. The fix revolves around erasing the cache or reinstalling the app. Lastly, smartphone users are dealing mostly with corrupted apps. Alternatively, you can allow the service through Windows Firewall. You can enable those through the Microsoft Store. Offline Permissions Are Missing: Another reason is the Xbox app doesn’t have offline permission. It may stop functioning due to random bugs, and the solution forces you to use PowerShell. Problems with Gaming Services: “Gaming Services” is a Microsoft protocol. It often happens after upgrading from Windows 10 to Windows 11. The Xbox App Is Corrupted: The app may have corrupted files. That’s because the Xbox service needs constant security updates. Your PC Is Outdated: Similarly, you must have the latest Windows built to run Xbox Game Pass. Incorrect Time and Date: Your PC needs the correct time, date, and region to sync to Microsoft’s servers. Your Internet Is Too Weak: If your computer is not connected, or if the connection is slow, the Xbox app won’t work properly. 
It happens during power surges, maintenance periods, or the occasional error that goes out of hand.
Microsoft Server Issues: Microsoft’s server may be down temporarily. You should check if the service is still running. The Subscription Ended: Perhaps you reached the end of your Xbox Game Pass subscription. Alternatively, Microsoft could have banned your account. It can also happen if you recently erased your web browser’s cache. 
It happens when you have two or more Microsoft accounts or if you have changed your password recently.
Issues with Your Microsoft Account: This is the most common reason. Even though the service is generally stable, there’s a list of possible culprits: Windows 10 and Windows 11 users face additional issues.
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